A man holding a child while walking through the crowd.

Our Workplace Jordan

The Helping Hand Foundation provides crucial support to Syrian refugees and vulnerable Jordanians living in harsh conditions.

Country facts

  • Population: 9.7 million
  • Number of refugees: 670,000 Syrian refugees
  • Rank in Human Development Index: 95

HHF response

  • Started work in Jordan: 2022

Jordan crisis briefing

Since the onset of the Syrian conflict, Jordan has welcomed over 670,000 Syrian refugees. Four out of five Syrian refugees in Jordan live in urban areas—majority under poverty. The HHF provides healthcare, works to protect and empower women and girls, and runs economic programs for refugees and strained host communities.

What caused the crisis in Jordan?

Jordan has been a nation of refuge for people fleeing violence in neighboring countries since the mid-twentieth century. However, the recent influx of over 670,000 Syrians has placed the country under significant strain.

Jordan continues to face a number of domestic challenges such as extreme water scarcity, high unemployment rates and an increasing number of poor people. As a result, refugees struggle more than ever to earn a living, keep their children in school, and get adequate food, housing and health care.

What are the main humanitarian challenges?

Most refugees in Jordan are living in urban areas where they are depleting their savings to pay rent or sheltering in abandoned buildings.
Women and children, in particular, are at greater risks of experiencing violence, whether in or outside the home, whether in the home or out in the community.

Refugees who can’t make ends meet in Jordan often resort to desperate measures, like sending their children to work, or going back to their places of origin, even if it is not yet safe for them to return.

A young girl is holding her hands to her mouth.

How does the HHF help in Jordan?

The HHF mission is to provide humanitarian assistance, medical care and other support to refugees living in extremely harsh conditions. The HHF also provides support to vulnerable communities that host refugees.

We began our work in Jordan in 2022 with refugees from Iraq. With the arrival of refugees from Syria in 2012, we ramped up operations, which now include primary health care, mobile outreach, and empowerment programs for those in need. As Jordan struggles to accommodate Syrian refugees, the HHF is focusing our efforts on the northern cities of Mafraq, Irbid and Ramtha by:

  • Running centers for women and girls that offer skills trainings, counseling and recreational activities, and cash assistance;
  • Running health clinics and dispatching mobile medical teams to provide care for refugees and Jordanians living in poverty;
  • Helping people manage their finances and find legal employment opportunities so they can provide for their families.

In addition to assisting Syrian refugees in Jordan, we are providing relief to millions of uprooted Syrians inside their war-ravaged country; in neighboring Iraq and Lebanon; in Greece and Serbia; and in our more than 20 resettlement offices in the United States.

What still needs to be done?

The HHF work in Jordan is needed now more than ever as the country struggles to accommodate the influx of desperate refugees. We pledge to put the needs of those most affected by crisis at the forefront of our efforts and to achieve measurable improvements in health, safety, education, and economic wellbeing. Here’s a closer look at some of the work we will be doing over the next few years to achieve our goals.

We will continue to support Syrians who have fled their war-torn home, with a particular focus on ensuring the health and safety of women and girls. We will also continue to help vulnerable Jordanian communities that are opening their doors to these refugees.

HHF teams and partners currently reach over 120,000 people in Jordan with lifesaving support. Our strategy for Jordan leading up to the year 2020 will focus on the following areas:

Health

People should be protected from illness and receive medical treatment when they need it. In Jordan, the cost and legal barriers to accessing health have led to a health crisis amongst Syrian refugees living outside formal camps. As the largest provider of health care for refugees in Jordan living outside refugee camps, the HHF will continue to prevent and treat communicable and non-communicable diseases. Responding to a global research gap, the HHF is studying how our health approach and services in Jordan impact remote refugee populations.

Mental health is a significant issue in Jordan, particularly among Syrian refugees. The HHF will work to ensure people are protected from and treated for the physical and mental consequences of violence. We are also committed to transforming harmful gender norms and reducing inequalities that impede women’s and girls’ health.

Safety

People should be safe in their homes and communities, and receive support when they experience harm. The HHF is a leading provider of women’s protection and empowerment programs in Jordan; we will continue to ensure that women and girls are equally safe from harm as men and boys where they live, learn and work.

The HHF plans to broaden the scope of our protection services by providing legal advice and information to Syrians and Jordanians in need and ensuring the inclusion of men and boys. Expanding our reach, we will partner with local organizations to help in rural areas through our mobile services.

Education

School-aged children should have access to quality educational resources; they should be able to develop age-appropriate literacy, numeracy, and social and emotional skills. The HHF will continue to address the unmet needs of Syrian refugees and Jordanian children. We will also work to ensure that women and girls are afforded the same educational opportunities as men and boys.

Economic wellbeing

People should have the means to meet basic needs; they should have opportunities to earn an income and build their assets. We will continue to equip refugee and host communities with the knowledge and skills they need to succeed.

The HHF will help Syrian refugees access safe and legal job opportunities. We will also support the economic wellbeing of women and girls by training them in finance and small business management skills.

How can I help people in Jordan?

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